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TOP 4 SPAM & PHISHING AVOIDANCE TIPS Recent surveys of ISPs have shown up to 85% of the email is distribution is Spam or Phishing emails. These Spam email effects everyone as they have the potential to clog servers, chew up CPU processing capacity and slow things down in general. We recently had a very […]

IMPORTANT NOTICE PABX PHONE SYSTEM HACKING & FRAUDULENT ACTIVITY In Australia there has been a recent increase in the fraudulent hacking activity across a number of carriers involving international calling.  Much of this activity relates to a practice known as “International Revenue Share Fraud”. “IRSF” is a form of traffic inflation or flooding whereby an […]

Following the recent purchase of Goulburn Internet, the Goulburn Internet ADSL, Dial Up and Wireless Internet customers were migrated onto the Telaustralia platform and billing system over the past 2 weeks. We have all been spending a lot of time on the phone communicating with the Goulburn customers and bringing them up to speed with […]

Beware of a Phone Scam originating in Russia and the Balkans states. People get a call from someone claiming to be from Microsoft saying they have identified an issue with your computer saying your PC is causing corruption at the network level and they need to access it to remedy the problem. http://forums.whirlpool.net.au/forum-replies.cfm?t=1673664 They ask […]

I have been reading in the press about comparison web sites that are promoted as offering unbiased comparison to ADSL and other Telco services. In many cases the owners of these websites get shuffled in front of the cameras now and then to give their expert opinion. I think most of the public would not […]

Telaustralia is pleased to announce great value new Wireless Broadband Internet plans today with Data Allowances up to 18Gb per Month

Telaustralia would like to take this opportunity to welcome Goulburn Internet to Telaustralia. The acquisition of Goulburn Internet will provide substantial opportunity to Goulburn customers to access reduced pricing and range of additional communications products and services. We look forward to welcoming our new customers personally over the coming months and providing continued excellent service. […]

Another interesting Article in the age on the weekend detailing one persons ride on the merry go round that can be Telstra Customer Service …. (in this case well connected Journo Bruce Guthrie former editor of the Age and the Herald Sun) When Telstra calls the tune, you dance ’til you drop by Bruce Guthrie. […]

An interesting article today regarding Telstra increasing their billing increments on fixed wire and mobile plans to per minute billing increments. http://finance.ninemsn.com.au/newsbusiness/aap/8199997/telstra-stings-customers-with-call-charge-hikes http://www.news.com.au/business/telstra-one-minute-phone-rate-shock/story-e6frfm1i-1225992050071 http://optuszoo.com.au/news/top/news-com-au/telstra-cashes-in-with-one-minute-price/282650 http://www.dailytelegraph.com.au/news/national/telstra-minimum-mobile-limit-to-inflict-maximum-cost/story-e6freuzr-1225991964621 It doesn’t sound much but of you assume that the average call will be 30secs, 1minute 30 secs etc then it can be a significant increase in call costs…eg a […]

There is a revolution under way with Small office PABX telephone systems. The next generation of Small to Medium Office PABX systems will offer all the features of traditional systems plus more …lots more and significantly less cost with intital buy price, less cost to set up and significantly less cost to relocate. Using Hosted […]