Best Business Provider

The Revival of Inbound Calling

Elevating Connectivity

Next Telecom Business Fibre provider

In today's fast-paced digital world, businesses need reliable and high-speed internet to stay competitive. Here’s why you should choose Next Telecom for your business’s fibre needs.

Channel partner business opportunity

Channel Partners

Harnessing the Power of AI

Contact centres

Why do people put up with poor customer service?

People often put up with poor customer service for several reasons, despite its negative impact on their experience. We explore some of the key factors in our latest blog entry...

Embracing the Future with Next Telecom in 2024

In this blog, we'll explore the reasons why changing providers to Next Telecom in 2024 might be the game-changer you've been waiting for.

MS Teams for councils and local government

In this blog we explore the complete product range for councils and local government provided by Next Telecom

Service Provider

In this blog we show the value of choosing a service provider and the benefits of Next Telecom

Call Reporting for MS Teams

Next Telecom Analytics and MS Teams puts your finger on the pulse of your connected organisation

Becoming a Next Telecom channel partner

Channel partners/MSPs can earn commissions, discounts, or margins on the products or services they sell, providing an additional revenue stream for their business.

Why IT Managers Should Choose Next Telecom

Why IT Managers should look to Next Telecom for their business IT Solutions

Contact Centre for MS Teams Revolutionises Business Communication

As Contact Centre for MS Teams gains more users and evolves with user feedback, it's clear that this innovation is set to reshape the customer service industry

Microsoft Teams Announces New Features to Enhance Remote Collaboration

MS Teams

Business Cost reduction - Its time to act

In today's rapidly changing business landscape, cost reduction has become a crucial strategy for maintaining profitability and sustainability. Whether you're a small startup or a large corporation, the benefits of cost reduction are undeniable. In this blog, we'll explore why your business should reduce costs now and provide you with actionable strategies to help you achieve this goal.

The benefits of one Supplier

In the world of modern business, efficiency is key. One way to significantly boost efficiency in your supply chain and procurement processes is by consolidating your vendor relationships and relying on a single supplier for your various needs. While it might seem counterintuitive to put all your eggs in one basket, there are several compelling benefits to doing so. In this blog post, we'll explore the advantages of using one supplier for your business needs.

What are the benefits of a Contact Centre as a Service model? (CCaaS)

CCaaS is a commonly used acronym in the Business-to-Business (B2B) industry. It stands for ‘Contact Centre as a Service’ and it refers to software as a service (SaaS) – based applications that enable organisations to manage multichannel customer communications through cloud contact centre technology.

Face-to-face meetings why its our advantage.

Face-to-face meetings offer several benefits that are often difficult to replicate through virtual or remote interactions.

The benefits of a channel partner portal

In the world of business, having an efficient and effective communication channel with your partners is crucial for your success. This is where a channel partner portal comes in.

Why Dark Web Monitoring is Important to business

Preventing Cyber Crime has become an all important aspect of business management and risk mitigation. If business managers can be alerted to any of their email and other passwords sitting on the dark web, it enables them to act before there is any cyber intrusion.

What is a Managed IT Service?

Managed IT services are IT services that are managed by a third-party provider. These services can include server and network monitoring, data backup and recovery, IT security, and more.

What are the 10 most common malicious cyber activities?

Rarely a day go's by without another headline about Cyber Crime costing an Australian business millions of dollars in ransom, loss of business, fines or payouts to disgruntled customers. Business Managers at all levels need to understand the ramifications of poor Cyber Security and what steps they can take to prevent Cyber intrusion.

Dark web reporting

The dark web is a deep sub-layer of the internet that is hidden from conventional search engines. Operating anonymously, the dark net is the perfect environment for criminals to conduct illegal activity and handle stolen data.

Evolution of Video Conferencing now on your Desk

Introducing the Yealink A24 DeskVision.

Great customer service

Running a telecommunications service provider is not easy as it seems. We have so many technical pieces of which we provide services around and sometimes these are completely out of our hands, though this is our greatest challenge and what we believe great customer service is about. At Next Telecom we will continue to strive to achieve great customer service.

Microsoft Teams Native Contact Centre Platform

The Microsoft Teams Calling phone system is more than just managing phone calls. Next Telecom has a Contact Centre for Microsoft Teams solution with robust features

What's the difference between NBN Enterprise Ethernet High and Low CoS?

NBN Enterprise Ethernet. What’s the difference between High CoS-and Low CoS service?

4g Mobile Backup

Dont suffer from loss of connectivity, get ultimate reliability & redundancy from our 4G Mobile Backup solution.

Next Telecom emerging Australian SDWAN provider

Multi award winning Next Telecom, a Comms Group (ASX:CCG) business, has successfully become one of VMware’s fastest and largest emerging providers of SD-WAN in Australia.

Yealink MeetingBoards all in Video Conferencing

Introducing Yealinks Native Teams Video conferencing all in one video conferencing and meeting room Solution

What is 4G failover with Single IP redundancy?

One of the issues facing Network Managers when adding data link redundancy has been Managing IP transition between data links in the event of a network failover. Previously Network Managers would need to manage this via clever Network Device Management.

SD-WAN Why Why Why!

SD-WAN has been available for over 5 years now and has driven the move away from MPLS. But like anything considered “new” there is still some reluctance for network managers to full embrace SD-WAN.

NBN Enterprise Ethernet 10Gb Plans now available

NBN Co has now released its new super fast Enterprise Ethernet plans from to 2gb to 10Gb plans. The new 10Gb Enterprise Ethernet Internet plans are available in selected cities and townships within the Enterprise Ethernet Business Zone foot print.

New ACMA Multi Factor Identification Requirements

CMA has recently announced the introduction of multi-factor identity authentication to confirm the person requesting a transaction is our customer, or our customers authorised representative.

Why do you need Failover Internet solutions for business?

Failover Internet is now a critical component of a business Internet network. You would not drive your car without a spare tyre? Or would you? Failover Internet is now an essential requirement for mission critical for business-grade Internet services to keep your business online and minimise any downtime in the event of an unscheduled outage.