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With Telaustralia we have several Options available to you to manage your call and Internet spend.

All customers can access their account online at My Account and view unbilled and billed call spends, manage contact details and direct debit details.

With your mobile post paid plans, we will send you a message when you reach 50%, 80% and 100% of your monthly allocated usage. If you agree we will put Auto barring on your Mobile service so that it will Automatically bar when you go over your allocated usage for the month. Please note this is dependent on Telaustralia receiving Carrier Call and Data records in a timely manner so Auto Barring will limit but not totally prevent excess call charges.

With your internet service all Standard residential Grade plans are shaped meaning you will not be charged for any excess data. Your Internet speed will slow. if you want to increase your speed before the start of the following bill cycle please call us 1300783528 and we can vary your plan.

Our Landline plans are all pay as you go so you only pay for the services used. You can view unbilled calls by logging into My Account on our web page.