ABC talent agency were operating using 5 phone lines in a Line Hunt Group and a standard set of cordless phones. Costs per month for Phone lines and Internet was just under $300 plus calls. There was no capacity to transfer calls within the office, no music on hold, no after hours messaging…no smarts on the system at all.
They rented a new office in a building that was NBN ready. After contacting Telaustralia, we completed a brief scoping exercise to determine their phone system requirements. We supplied a new NBN Phone system with 4 Handsets and a 25/5mb NBN connection with 50Gb of data. The cost of the new system was $1200 inc Gst. Monthly costs without calls was now going to be $134 and with significantly lower call rates.
However the biggest benefit for the customer was gaining access to the full range of Phone System features including,
In addition they have access to an incredibly fast Internet connection now after years of putting up with an incredibly poor ADSL connection. On their 25/5mb NBN Internet connection they are getting constant download speeds of 24.3mb+ and upload speeds of 4.9mb and things don’t slow down each afternoon when the kids in their area get home and start to heavily use the internet.
There are many business we come across that could cut costs and significantly improve efficiency by making changes to the way the operate their Phone System.