Blog

TELAUSTRALIA ANNOUNCES UNLIMITED ADSL INTERNET PLANS We are pleased to offer our NEW Unlimited Business Internet ADSL 2 plan. Unlimited downloads for $140 per month stand alone or $150 a month including line rental. Our new plans reflect the dramatic increase in ADSL data usage over recent years and reflect Telaustralia’s ability to adapt to […]

NEW HEAVY USE ADSL 2+PLANS We are pleased have just launched our new set of ADSL plans including bundled services starting at $90 a month for 50Gb of data and line rental. Click through the links to our Standard Internet Bundles and our Business Internet Bundles. Our new plans reflect the dramatic increase in ADSL […]

The following is a guide to service features that are available on Telaustralia ISDN 2 & ISDN 102030 services. Call waiting What is call waiting? When you use the full capacity of your ISDN service, call waiting tells you if another call is trying to get through. You have the option of accepting the incoming […]

TELAUSTRALIA IS AUSTRALIA’S FIRST TELCO TO COMMENCE IMPLEMENTING RECOMMENDATIONS OF THE DRAFT TELECOMMUNICATIONS CONSUMER PROTECTION CODE Telaustralia have started to implement the Telecommunications Consumer Protection Code guidelines, before they are accepted or made law …simply because many of the changes makes sense and provide for transparent pricing …..which what Telaustralia have always stood for. Here’s […]

A straight forward Guide to relocating your Office Phone Lines & relocating your Business Phone Lines. Telaustralia have put this guide to relocating your business phone lines and PABX system to help you to avoid any issues or down time with your phones. There are list of important questions that you will need to provide […]

THE BUSINESS PHONE CO SERVICE STATS We will now be regularly publishing our Customer Service and Technical Support Call response times. Here’s our December & January inbound call statistics. CUSTOMER SERVICE & ACCOUNT MANAGEMENT Average Wait time 29 Seconds % of calls answered within 120 seconds 91.26% Average call duration 3 mins 11 seconds Busiest […]

We regularly have people ask us whats it cost to make a phone call overseas. If you are on Optus network …here you go…just follow the link and scroll down the page.

A Historical perspective of ISDN in Australia by the Technology Applications Group. Amazing how things have progressed with data speeds, networks and Applications. ISDN NETWORK Technology Overview   ISDN stands for Integrated Services Digital Network. The ISDN is a digital communications network service which uses the same copper wire lines used for standard (analogue) telephone […]

If you need unlimited data then the only way to get it on a mobile phone plan is with Blackberry mobile. Truly genuine unlimited, no holds barred, eat all you want data. If you are sick of getting excess data charges then choose to go unlimited with the Blackberry RIM platform and your excess data […]

The amount of data used with a Hosted Voice PBX System will vary depending on the quality settings used. On most hosted PBX system you adjust the amount of data used for voice calls by varying the codec used to carry your calls. If you use G729 then expect to use around 13mb/hour of talk […]