1300 783 528
If you are a business Customer you will get an Account Manager allocated to you. Your Account Manager will provide you with his/her direct land line, mobile and email details and they will your first point of call if you need to contact Telaustralia. Of course if your Account Manager is unavailable our Support team […]
Our bills are sent out at the beginning of the month, either by email or by post, and you can opt to receive it both ways. Payment is required by the 15th.
Our Bills are issued via Email or Print on our around the 28th of each month. The customer due payment date is the 15th of the Months and bills are deemed overdue when payment is not received by the 22nd of the month.
We understand customers information is private and access to our systems or service could cause issues. We provide customers with a security question and code for online access and whenever they call in to our Help Desk. Customers will be ask a number of security questions before any account or service detail is provided.
Simply go to the ‘My Account’ page and enter your account number ( a 6 digit number found on your bill) and your password. if you have not set up your password, please contact us to to activate your online account. Once you’re set up your can: Check your internet data useage Keep an eye […]
Download a Direct Debit Form from our ‘Downloads’ page and fax it to us to setup a automatic debit from either a bank account or credit card.
We offer a variety of ways to pay your bill: Direct Debit Download a Direct Debit Form from our ‘Downloads’ page and fax it to us to setup a automatic debit from either a bank account or credit card. Credit or Debit Card Online payments Pay by credit or debit card online, 24/7. Just click […]
With Telaustralia we have several Options available to you to manage your call and Internet spend. All customers can access their account online at My Account and view unbilled and billed call spends, manage contact details and direct debit details. With your mobile post paid plans, we will send you a message when you reach […]
Joining Telaustralia is easy. Please call 1300 783 528 and our Customer Support Members will put you through to one of our Sales Team.
Yes. All of our service’s will come to you on a single easy to read monthly account.
